Refund policy

At WaynShopping, your satisfaction is our priority. If something isn’t right with your order, we’re here to make it easy.

1. Eligibility for Returns

You may request a return or refund if:

∙ The item arrives damaged or defective

∙ The item received is different from what you ordered.

∙ Your order was not delivered within the stated delivery timeframe

Note: Refunds cannot be processed if incorrect delivery information was provided at the time of purchase.

2. Return Window

All return requests must be submitted within 7 days of receiving your item. Requests made after this period may not be eligible.

3. Non-Returnable Items

The following items cannot be returned:

∙ Personal care and hygiene products (once opened)

∙ Perishable goods

∙ Items marked as “Sale”

4. How to Request a Return

1. Email us at admin@waynshopping.com with your order number and reason for return

2. Attach clear photos or a short video showing the issue

3. Our team will respond within 24 business hours with next steps

5. Return Shipping

∙ If the return is due to a defect or error on our part, WaynShopping covers the return shipping cost.

∙ For change-of-mind returns, the customer is responsible for return shipping

6. Refund Processing

Once your return is received and verified, your refund will be processed within 7 business days. Refunds are issued to your original payment method. Please allow additional time for your bank or card issuer to reflect the amount.

For any questions, contact us at admin@waynshopping.com